Name: Impress Rutland

Tel: 01572 724000

Impress Rutland respects your privacy in respect to information we may collect while operating our website. This privacy policy applies to Impress Rutland (hereinafter, “us”, “we”, or  Impress Rutland).

We are committed to protecting personal information you may provide whilst using our website.

This explains what information may be gathered on our website, how we use it, and under what circumstances we may disclose the information to third parties. This policy applies to information we collect through this website but not to information from other sources.

This policy, and our Terms and Conditions posted on our website, explain the rules and policies governing your use of it. Certain activities when visiting our website, require you to agree to additional terms and conditions.

Website Visitors

In common with most online sellers, Impress may collect non identifying details that web browsers and servers typically make available, such as the type of browser, language used, the site that referred you, and your visit time and date.  We collect this information to understand how our customers the website.

We may also collects information that could identify you personally like Internet Protocol (IP) addresses for users visitors leaving comments on Impress Rutland’s posts. We only disclose logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally Identifying Information

Certain visitors to Impress Rutland’s website may choose to interact with our business in ways that require the gathering personally identifying information. The amount and type of information that Impress Rutland gathers depends on the nature of the interaction.


The security of your personal information is important, however no method of transmission over the internet, or method of electronic storage is 100% secure. We strive to use acceptable means to protect your personal information, but we cannot guarantee its absolute security.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

Impress Rutland may collect statistics about the behaviour our website’s visitors. which we may display publicly or provide it to others. However, we do not disclose any information which may identify you personally


To enhance your online experience, Impress Rutland uses “Cookies”, similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Impress Rutland uses cookies to help us identify and track visitors, their usage of Impress Rutland and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Impress Rutland’s use of cookies.


Those who engage in transactions with Impress Rutland – by purchasing our services or products, are asked to provide additional information, including necessary personal and financial information required to process transactions. In each case, Impress Rutland collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with us. We do not disclose personally identifying information other than as described below. Visitors can always refuse to supply personally identifying information, however this may prevent them from engaging in certain website-related activities.


Pay later in 3 instalments

The following Terms apply between Klarna Bank AB (publ) (“Klarna”, “we” or “us”) and you who has made a purchase and want a smooth payment experience. If you choose this payment option you agree to these Terms.

This is a payment option you can choose to part pay your purchases by dividing the cost into 3 equal payments without any interest, fees or charges using a credit or debit card. However, the issuer of your card may charge interest or other fees under the terms of your card agreement.

How do I Pay later in 3 instalments?

Provide your card details in order to complete your purchase. The first payment is taken from your card at the time the merchant confirms your order. The two remaining equal payments will also be taken from your card 30 and 60 days after the first payment is taken. We will tell you the due dates via electronic communication and they are viewable in the Klarna application.

You give us the authority to take the two remaining equal payments from your card on the due dates without any further notice to you. In the event the merchant does not charge for your entire order at the same time, we will create a different Pay later in 3 instalments order for each merchant charge. Each of these order parts will have its own due date depending on when the merchant confirms that part of your order. This situation may be common where a merchant does not ship all the items from your order at the same time.

You will maintain adequate credit balance on your card to allow for payments to be taken on the due dates. It is important you ensure enough funds are available to complete your payment on the due date. If you fail to make a payment you will be in default, and may be unable to use the service in the future. We may continue to attempt to collect overdue and currently due payments on subsequent due dates, or invoice you separately for the unpaid total.

If you are in default Klarna may also charge the outstanding balance on your Pay later in 3 instalments purchase immediately, using any card we have on file for you.

What do I need to know?

You must be 18 years old.

The card is valid and issued to you.

It is at our discretion whether you can pay with this payment option. We may limit the types of cards we accept at our discretion. If a type of card is not accepted you will be notified before the purchase is completed. Most valid credit and debit cards that are not scheduled to expire in the near future are accepted. We do not accept prepaid cards. If we accept a card we will authorize the card for 1/3 of the order total at point of purchase. This amount will not be charged until the merchant confirms the order, but your card issuer may restrict your access to the authorized amount while pending.

We may carry out a limited credit search on you at a credit reference agency. This search will not affect your credit score or your chances of obtaining a credit in future. If we do not carry out a limited credit search we will validate your card and request authorisation from your card issuer. In this case there will be no entry shown on your credit file for these payments.

If we are not able to take the second instalment from your card on the due date we will provide you a courtesy seven-day slack period so that you can update your payment method or ensure enough funds are available on your selected card. If we are not able to take the second instalment during the slack period we will roll over the unpaid amount to the next and final instalment. If we are unable to take the outstanding amount on the third instalment we may invoice you the remaining amount for immediate payment or follow our debt collection procedures where you will have to pay all reasonable costs incurred by Klarna and/or the debt collection agency.

If your card is cancelled you will immediately pay us all the remaining payments when we ask you to. If your card details change between your initial purchase and final payment, you agree to notify Klarna of your updated card information. Klarna will provide you an online method to provide these updates. If you fail to provide updated information, you authorize Klarna to obtain the updated details from your card issuer, if available.

You authorize us to store your card details on our systems. We will use this information to authorize future payments under these Terms. Unless you opt out, we may also use this information to conveniently prefill your card details for future purchases. You may manage your cards and details online. In the event Klarna obtains updated card information from your card issuer, you agree that we may store this updated information on our system.

You can pay any remaining payments at any time and we will not charge you for doing so.

If you cancel your purchase we will cancel any remaining payments and pay back to your card any amounts we have taken. Any part returns or refunds credited to your purchase will reduce your outstanding balance, but do not count as payments. You will need to continue to make your previously disclosed payments at scheduled due dates until your balance is paid in full.

Our Use of Your Personal Data

Klarna processes your personal data in order to carry out our obligations in this agreement and for the additional purposes set out in our Privacy Notice. The Privacy Notice is available here, and on our website, and by using Klarna’s services you confirm that you have read this Notice. We process your personal data for example to identify you and perform customer analysis, credit assessments, marketing, and business development. We may also transfer your data to selected partners (such as credit reference bureaus), which may be established outside of the EU/EEA. In the Privacy Notice there is more information about our data sharing, your rights in regards to your data, how you may contact us with questions, or submit a complaint to an authority.


For any complaints against us, the information provided on our website apply. Complaints in relation to Klarna can also be submitted in writing or orally to Klarna’s dispute resolution department through the contact form on Klarna’s website at www.klarna.com, via https://www.klarna.com/customer-service/customer-service-mail-form or via postal mail with the keyword “Complaint” to Klarna’s registered address. If Klarna is unable to resolve a complaint, You may refer Your complaint to the Swedish National Board for Consumer Disputes (ARN) at Allmänna reklamationsnämnden, Post box 174, 101 23 Stockholm, Sweden. Klarna will participate in such proceedings and is obliged to do so under applicable law. Information on access requirements can be found on ARN’s website: http://www.arn.se. You can submit your dispute in any official language of the European Union via the ODR-platform provided by the European Commission. The dispute will then be forwarded to ARN. You can find the ODR platform here: https://ec.europa.eu/consumers/odr/.

Klarna Bank AB (publ) is incorporated under Swedish law and is registered with the Swedish Companies Registration Office. Its organisation number is 556737-0431. Klarna Bank AB (publ) is authorised to provide financial services by Finansinspektionen (the Swedish Financial Supervisory Authority).

For further information about Klarna, go to: https://www.klarna.com/uk/

Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, org nr: 556737-0431

Privacy Policy Changes

Although most changes are likely to be minor, Impress Rutland may change its privacy policy from time to time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to our privacy policy. Continued use of this site after any such change will constitute your acceptance of these changes.

Your Data Protection rights

Impress Rutland would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Impress Rutland erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Impress Rutland transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email address